Data Deletion

Use Settings → Data and account if the deletion control is available to your account, or write to hello@pixirain.com from your account email. We may verify your identity before acting. You may request an export first. Deactivation and erasure are different: deactivation prevents sign-in while records can remain.

Deletion may need to wait while an active project, unsettled payment or open dispute must be completed, cancelled or resolved. We will explain the obstacle. A request should not erase a counterparty’s evidence or prevent a lawful refund, tax record or fraud investigation.

We remove or de-identify account details and content when deletion is completed, subject to legal duties and legitimate transaction needs. Order, invoice, tax, accounting, payment, dispute and audit records may be retained for applicable periods. Other participants may retain their own copies of messages or deliverables. Razorpay and other independent providers apply their own retention rules.

Backups are not usually edited item by item; records in them expire on the applicable backup cycle. Ask us for the current period if it matters to your request. We will not promise a fixed purge date that the hosting or backup configuration has not confirmed.

We will explain whether the request was completed, deferred or partly refused, and why. If you disagree, write to hello@pixirain.com. See the Privacy Policy for the data categories and recipients.

Pixirain is operated by PIXIRAIN TECHNOLOGIES PRIVATE LIMITED, incorporated in India on 15 September 2026. Its Corporate Identity Number is U62099DC2026PTC475007.

Registered office: PNO NEW-19-A OLD-19 KH NO, 39/8 G/F TEACHER COLONY, Samai Pur, Delhi, North West Delhi- 110042, Delhi. This is the address recorded on the certificate of incorporation; it is not a promise that walk-in customer support is available there.

For an order, payment, account or service concern, use the contact page or write to hello@pixirain.com. Privacy requests can be sent to hello@pixirain.com. Complaints can also be sent to hello@pixirain.com.